Financial Crimes Specialist 2
Worked in a debit/credit detection type role reviewing suspicious transactional activity.
Financial Crimes Specialist 3
Performed reviews on fraudulent applications. Helped investigate and prevent voice facilitated fraud attacks.
Financial Crimes Specialist 4
Completed arbitration process for high value fraud disputes from intake to resolution under a ownership model.
Quality Assurance Analyst 2
Reviewed lower tier agents performing credit bureua dispute. Ensuring accuracy and compliance was met. Completed coaching for agents if issues were found.